Internet Access during COVID-19

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We plan to make sure that Comcast and other internet service providers (ISPs) are fulfilling their promises to expand internet access during the coronavirus crisis. Please fill out our survey if you’ve been struggling to get or stay online. Together, we will make sure that ISPs are accountable to our communities during this time when connection is life or death.

If you know someone who has a story but is unable to access this survey, please direct them to call us at 215-239-3050

This survey is created and managed by Movement Alliance Project.

First Name *

Last Name *

Email Address

Phone Number *

Do you live in Philadelphia? *

Yes

If you don't live in Philadelphia, where do you live?

Does someone in your household attend a Philadelphia public school?

Yes

Maybe

Clear selection

What issues have you encountered? *

General difficulty affording internet bills

Comcast/AT&T/Version/Etc. has threatened to disconnect internet

Unable to sign up for Internet Essentials (with two free months of access)

Unable to access wifi hotspots

Charged late fees

Charged fees for additional data usage

Internet is too slow for tasks I need to do at work or school

Other

Tell us your story.

Do you want us to keep your name anonymous?

Yes

Not sure

Clear selection

Are you willing to share your story to the press or in an online organizing petition/campaign?

Yes

Not sure

Clear selection

Anything else we should know?

Submit

Clear form

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